Shipping policy
SHIPPING POLICY
Processing Time
All Alberto Gallinari pieces are handcrafted in Italy.
Orders are typically processed within 4–6 business days. During collection launches or periods of high demand, processing times may be slightly longer.
You will receive a confirmation email with tracking information as soon as your order has been shipped.
SHIPPING POLICY
Processing Time
All Alberto Gallinari pieces are handcrafted in Italy.
Orders are typically processed within 4–6 business days. During collection launches or periods of high demand, processing times may be slightly longer.
You will receive a confirmation email with tracking information as soon as your order has been shipped.
Duties & Taxes
International orders may be subject to minimum customs duties, taxes, or import fees determined by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Failed Delivery
If a shipment is returned due to an incorrect shipping address, refusal of delivery, or failure to collect the parcel, the customer is responsible for any additional shipping costs required to resend the order.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
We will work with the courier to resolve the issue as quickly as possible.
Questions
For any questions regarding shipping, please contact: